Destination by Hyatt Roots to Reunion expands to 10 resorts
Destination by Hyatt is growing its Roots to Reunion program, adding four resorts and bringing the total to 10 properties purpose built for multigenerational stays. The initiative pairs each hotel with a Family Travel Expert who helps design tailored itineraries, coordinates on-site experiences, and smooths logistics for groups spanning grandparents to toddlers. New additions include Cheyenne Mountain Resort in Colorado Springs, Hotel X Toronto, The Carolina Inn in Chapel Hill, and The Seabird Resort in Oceanside. Hyatt said the expansion reflects rising demand for intention-led, destination-first family travel.
Key Points
- Why it matters: Concierge-level planning is now table stakes for complex family trips.
- Travel impact: Ten resorts now offer Family Travel Experts, curated itineraries, and reunion-friendly room options.
- What's next: Expect more seasonal kits, culture-forward programming, and bundled experiences across North America and Europe.
- Four new hotels join, six return from the initial roster launched in 2024.
- Experiences spotlight place, for example, Garden of the Gods outings, Oceanside firepits, and Stowe farm visits.
Snapshot
Hyatt is scaling Roots to Reunion from a pilot into a brand pillar across the Destination by Hyatt portfolio. The program's core promise is simple, less time fussing over logistics, more time together. Families work with a dedicated expert to align interests, ages, and mobility needs, then layer in on-site and off-property experiences that reflect each locale. New entries include Cheyenne Mountain Resort for Rockies-style gatherings, Hotel X Toronto for urban amenities and lakefront walks, The Carolina Inn for Southern traditions, and The Seabird Resort for Pacific sunsets and beach days. Returning properties span Lake Tahoe, Maui, Scotland, Washington State, Vermont, and South Carolina. Hyatt confirmed the expansion on August 25, 2025.
Background
Roots to Reunion debuted in October 2024 as part of Destination by Hyatt's Discover Differently campaign. The early slate centered on six resorts and emphasized curated, local experiences over one-size-fits-all kids clubs. Each hotel established a Family Travel Expert to streamline planning, address intergenerational considerations, and broker access to authentic activities, from island culture in Hana to self-catering cottages in Scotland. The limited-time introduction ran into 2025 and delivered proof of concept for a wider rollout. Hyatt now positions the program as a long-term differentiator for families who value connection as much as convenience. Instead of leading with generic perks, properties build itineraries around their surroundings, for example, mountain trails, waterfront promenades, and regional foodways. The 2025 expansion preserves the concierge model and adds seasonal touches, like welcome kits, cabana setups, and playful keepsakes for younger travelers.
Latest Developments
Four new resorts join Roots to Reunion
Announced August 25, 2025, four hotels expand the canvas for reunions. Cheyenne Mountain Resort, Colorado Springs, matches paddleboarding on a private lake with Garden of the Gods excursions and s'mores under the stars. Hotel X Toronto pairs skyline views with multi-room suites, a rooftop pool, a sport simulator, and a 3,000-square-foot play center, plus strollers for lakefront walks. The Carolina Inn in Chapel Hill layers residential-style rooms with pig roasts, outdoor movies, afternoon tea, and easy access to the UNC Basketball Museum. The Seabird Resort in Oceanside brings oceanfront firepits, a beach concierge, whale-watching access, and family welcome kits. All four emphasize connecting rooms or suites, private spaces for gatherings, and activities that reflect their communities.
How the Family Travel Expert model works
The Family Travel Expert functions like a reunion concierge, simplifying pre-trip planning, aligning activities, and troubleshooting on site. Experts build age-appropriate, place-specific itineraries, for example, archery or falconry at SCHLOSS Roxburghe, bike trails and river time at Suncadia, ski-in and farm-to-table moments at The Lodge at Spruce Peak, and culture-forward outdoor days at Hana-Maui Resort. Several properties add seasonal kits to spark shared play, such as snowball tools in Stowe, pickleball basics in Maui, and beachside s'mores at Oceanside. The goal is to reduce friction for the planner in the family, while increasing the depth of shared experiences for everyone else. Availability, minimums, and inclusions vary by property, so families should confirm details during the itinerary build.
Analysis
For multigenerational travelers, the planning tax is real. Coordinating ages, nap windows, dining styles, and accessibility can turn a long-awaited reunion into a spreadsheet exercise. Hyatt's move codifies a trend that has been building across resorts, service that feels like a private planner without requiring a full-villa buyout. Positioning these offerings inside Destination by Hyatt also matters. The brand skews independent, experience-led, and place-rooted, which gives properties latitude to express local character. That flexibility shows up in program design, from college-town traditions in Chapel Hill to lakefront, sports-centric energy in Toronto.
The portfolio's geographic spread is another strength. Families can choose snow, surf, countryside, or high desert, then repeat the framework in a new setting the following year. Hyatt also benefits from a loyalty halo, as World of Hyatt members weigh points and perks alongside convenience. Competitive pressure will likely rise. Expect copycat concierge models, bundled activity credits, and partnership-driven access to attractions. The operational challenge is consistency. A Family Travel Expert is only as effective as their local relationships, training, and time allocation. If Hyatt maintains standards, scales staffing, and keeps experiences authentically destination-first, Roots to Reunion can become a signature reason families pick, and stick with, Destination by Hyatt.
Final Thoughts
Reunion travel thrives when logistics fade and shared moments take over. By formalizing concierge-style planning across 10 properties, Hyatt places emphasis where it belongs, togetherness, time, and a strong sense of place. The 2025 expansion adds urban, coastal, and mountain options that should appeal to planners juggling a wide range of ages and interests. Success will hinge on consistent execution and local depth, but the trajectory is clear. For families choosing between generic resort stays and experience-forward itineraries, the Destination by Hyatt Roots to Reunion framework makes a compelling case to Discover Differently.