LATAM Chile Pilots OK Strike, Mediation Clock Ticks

Key points
- LATAM's Sindicato de Pilotos de LATAM (SPL) rejected the airline's offer with 97% voting to authorize a strike
- Chile's Labor Directorate mediation runs five business days, during which flights operate normally
- If no deal is reached, a strike can start the next business day and may be called with short notice
- Santiago hub flying is most exposed, especially domestic Chile and long-haul departures operated by the Chile AOC
- LATAM says it will keep normal operations during mediation and reiterates willingness to negotiate
Impact
- Watch The Window
- Mediation likely ends around November 10-11 in Santiago time, after which a strike could begin the next business day if no agreement is reached
- Prioritize Flexibility
- Avoid tight connections through Santiago and consider date buffers on itineraries that rely on LATAM aircraft and crews based in Chile
- Reaccommodation Rules
- If LATAM cancels or significantly reschedules, customers are typically offered rebooking or a refund per LATAM's policies and Chilean consumer rules
- Partner Tickets
- If your ticket was issued by a partner or travel agency, changes and refunds are handled by the ticketing channel while the operating carrier manages day-of-travel
- Status Monitoring
- Track flight status and alerts from LATAM and the airport and verify any waivers that may publish if labor action proceeds
LATAM's main Chile-based pilots union, the Sindicato de Pilotos de LATAM (SPL), has rejected the company's latest offer with 97 percent voting to authorize a strike, triggering a mandatory five-business-day mediation by Chile's Labor Directorate. LATAM says flights continue normally during mediation. Travelers with near-term itineraries that touch Santiago, Chile, should plan conservatively in case talks fail and a work stoppage is called quickly once the legal cooling-off period ends.
LATAM Chile hub exposure
The highest risk sits with services operated under LATAM's Chile air operator certificate, centered on Arturo Merino Benítez International Airport (SCL). That includes core domestic trunk routes such as Antofagasta, Concepción, Puerto Montt and others, plus long-haul departures to cities like Los Angeles and Madrid on select days, along with regional links to Brazil, Peru and Argentina. If a strike is called, ripple effects would concentrate at Santiago because of crew and aircraft rotations.
Latest developments
SPL's strike authorization follows a breakdown in bargaining over restoring pre-pandemic conditions. Chilean media report the vote margin at 97 percent and note that LATAM requested "buenos oficios" mediation by the Labor Directorate, which pauses any walkout for five business days while talks proceed. LATAM has publicly stated operations continue normally during this period.
How the mediation clock works
Under Chile's labor framework, once mediation is requested after a strike authorization, an Inspector of Labor works with both sides for five business days. If no agreement is reached, the process can be extended by up to five more days; otherwise, the union may begin a strike the next business day after the mediation concludes. This is why disruption risk can materialize with short notice right after the clock runs.
Reaccommodation, refunds and partner tickets
If LATAM cancels or significantly reschedules a flight due to labor action, passengers generally may accept rebooking on the next available service, or request a refund for the unused portion in line with LATAM's policies and local consumer protections. LATAM's help center outlines refund eligibility for cancellations or reprogramming, and its trade guidance describes how involuntary changes are handled. If your ticket was issued by a partner airline or a travel agency, the ticketing channel typically processes changes or refunds, while the operating carrier manages day-of-travel assistance.
Practical planning for travelers
Until mediation ends, today's schedules should look normal, but it is smart to build margin into connections through Santiago and to avoid last flights of the day on thinner routes. If you must travel during the potential strike window, choose earlier departures and nonstop options when possible, monitor app notifications, and keep any checked-bag plans flexible so you can switch flights quickly if needed.
Final thoughts
The decisive strike vote raises near-term uncertainty at LATAM's Chile hub even as flights continue on schedule during mediation. If talks fail, a stoppage could start the next business day, concentrating disruption at Santiago and on Chile-operated long-haul and domestic flying. Travelers should stay flexible and verify options in advance while the mediation clock runs.
Sources
- Un sindicato de pilotos de Latam votó la huelga: 97% a favor
- Pilotos de Latam rechazan propuesta, mediación de la Dirección del Trabajo
- Pilotos de LATAM ponen el reloj en cero y preparan huelga
- Actuación de Buenos Oficios, Dirección del Trabajo
- Artículo 351 del Código del Trabajo, mediación y plazos
- LATAM, devoluciones por cancelación o reprogramación
- LATAM Trade, Cancellations and Involuntary Changes
- Flights from Santiago de Chile (SCL), nonstop map