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Carnival Expands Facial Recognition for Quicker Debarkations

In travel news for July 21, 2023 we talk about Carnival Cruise Line streamlining the debarkation process. 

Innovation and technology have been weaving their magic into the travel industry in ways we could hardly have imagined a decade ago. One such example is the way Carnival Cruise Line, a prominent player in the cruise industry, is changing the face of passenger verification using facial-recognition technology. Now, travelers are getting on and off the ship faster and easier, providing a seamless cruising experience.

Biometric technology is being widely used throughout Carnival's fleet during embarkation. This tech is the same that has been adopted by three million passengers disembarking at the Cruise line's homeports. Aided by Facial Recognition, the disembarkation process at these homeports has become an astonishing 30% faster. It's all about convenience, efficiency, and ultimately, enhancing the passenger's travel experience.

In collaboration with U.S. Customs and Border Protection, the Cruise line has expanded the use of this high-tech feature for debarkation. Now, nine out of fourteen of Carnival's homeports, including Miami, Florida; Port Canaveral, Florida; Tampa, Florida; Jacksonville, Florida; New York; Baltimore, Maryland; Mobile, Alabama; Galveston, Texas; and Long Beach, California have introduced this revolutionary technology.

The newest addition to the homeport family embracing this innovation is New York, accompanying the arrival of the Carnival Venezia. The technology's deployment in Jacksonville in March marked the completion of the rollout at Carnival's homeports in Florida.

So how does this biometric verification at Cruise homeports work? It's simple yet sophisticated. As guests pause at a kiosk, the kiosk snaps a photo of them. This image is biometrically compared to their passport or visa photo to verify their identity. According to Carnival Cruise Line, this technology has proven to be 98% accurate.

However, for those who prefer the traditional way of verifying their travel documents, the Cruise line offers an alternative. Guests can request that a customs officer manually checks their documents. This ensures that the facial-recognition technology does not completely replace human involvement in the process, but rather compliments it.

The next time you plan a Cruise vacation, you might find yourself cruising through check-in and check-out process. And if you're on a Carnival cruise, you're likely to see how facial-recognition technology is genuinely revolutionizing travel, making your journey even smoother.

This stride in the technology innovation by Carnival Cruise Line stands as a testament to the continuous evolution of the travel industry. It's another step forward in creating a seamless and efficient travel experience, a welcome addition for travelers worldwide.

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