Call usShow menu

Emirates Earns Certified Autism Center™ Designation for Dubai Facilities

Listen to this Article

Emirates has recently been awarded the Certified Autism Center™ (CAC) Designation for all four of its check-in facilities in Dubai. This significant achievement highlights Emirates' commitment to making travel more inclusive and accessible for neurodiverse passengers.

Key Points

  • Emirates' four check-in facilities in Dubai have received the CAC Designation.
  • Specialized training for employees to support autistic travelers.
  • Comprehensive audits to create sensory-friendly environments.

Inclusive Travel Initiatives

Emirates check-in facilities that received the Certified Autism Center™ Designation include the Emirates City Check-in & Travel Store in Dubai International Financial Centre, Emirates Cruise Check-In at Port Rashid and Dubai Harbour, and Emirates City Check-In in Ajman. Additionally, the Emirates hub at Terminal 3 in Dubai International Airport (DXB), has also been recognized. These certifications, awarded by the International Board of Credentialing and Continuing Education Standards (IBCCES), signify that these facilities have made significant strides towards creating an inclusive and supportive environment for neurodiverse travelers.

Specialized Training and Sensory Audits

To achieve this designation, Emirates employees underwent specialized training on autism and sensory awareness. This training equips staff with the skills and understanding necessary to assist travelers with autism or sensory sensitivities and their families. Moreover, comprehensive audits were conducted at each facility to measure sensory inputs, such as sound levels, lighting, and potential sights and smells. These audits led to the development of sensory guides, empowering travelers to select environments that best suit their needs.

Enhancing the Travel Experience

Emirates' City Check-Ins across Dubai are designed to offer a seamless and stress-free pre-airport experience. Travelers can check in for their flights up to 24 hours in advance, drop off luggage between four and 24 hours before departure, and choose from agent-assisted check-ins, robot-assisted check-ins, or self-service kiosks. These facilities aim to provide a more relaxed and convenient travel experience.

Collaboration for Inclusivity

In collaboration with the General Directorate of Residency and Foreign Affairs, Dubai Police, Dubai Airports, and Dubai Customs, Emirates is dedicated to making travel more inclusive and accessible for all passengers. This achievement aligns with Dubai's vision of becoming a leading destination for travelers with diverse needs, as reflected in Dubai International Airport's recent designation as the first international airport to earn the Certified Autism Center™ certification.

Final Thoughts

Emirates' efforts to earn the Certified Autism Center™ Designation for its Dubai check-in facilities demonstrate a significant commitment to inclusivity and accessibility. By providing specialized training for employees and conducting thorough sensory audits, Emirates ensures a comfortable and supportive travel experience for neurodiverse passengers.

© 2021 - 2025 The Adept Traveler, Inc. All Rights Reserved.

Releated Travel News

DOT Fines and Lawsuits Highlight Risks of Budget Airlines

REAL ID and Travel: Everything You Need to Know

Oceania Cruises Unveils Luxury Voyages with New Offers

Boeing Strike Extends: How Travelers Could Face Higher Airfares and Fewer Flights

Boeing Strike Tentative Deal: Implications for Travelers and Airlines

Boeing Strike Extends Supply Chain Disruptions and Impacts Air Travel

Related Travel Blogs

How Air Travel Disruptions Cause Ripple Effects Across Regions

Essential Travel Insurance: Protect Against Flight Cancellations

What to Do If Your Flight Is Overbooked and You’re Denied a Seat

Why Airlines Oversell Flights and How It Affects You

Alternatives to Traveling Through Florida for LGBTQ+ Travelers

Does Montego Bay Airport Have TSA PreCheck? What You Need to Know

"The Adept Traveler is a Travel Agency located in Elgin, Illinois, that specilizes in helping everybody to travel better.  From the novice to the expert, from the able-bodied to the disabled traveler, it's our belief that everybody deserves to travel better."