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Certified Autism Center (CAC)

A Certified Autism Center (CAC) is a sensory-friendly, inclusive travel facility offering specialized assistance to individuals and families on the autism spectrum. CACs are dedicated to helping travelers with autism spectrum disorder (ASD) enjoy their journey through expedited check-ins, sensory-friendly environments, tailored communication protocols, and additional supports.

CACs strive to make travel a more enjoyable and accessible experience for travelers with autism and their families. Their goal is to create travel destinations that are comfortable, familiar, and enjoyable for everyone. They offer a variety of services designed to meet the needs of travelers on the autism spectrum.

To provide a safe and supportive travel experience, CACs must meet the accredited standards of the International Board of Credentialing and Continuing Education Standards (IBCCES). The IBCCES is committed to providing the highest quality of service to travelers on the spectrum. CACs are rigorously assessed by IBCCES before they are approved.

To qualify as an accredited CAC, a facility must adhere to the following protocols: providing team members with evidence-based training on how to interact with and support travelers on the autism spectrum, offering sensory-friendly options throughout the facility and travel experience, and implementing a communication protocol tailored to individual travelers.

CACs strive to make the travel process as stress-free as possible for travelers on the autism spectrum. They provide dedicated support for travelers throughout the entire process, from check-in to the plane ride to the destination. At the secure check-in area, CACs offer specialized assistance for travelers on the spectrum, such as a secure location, dedicated staff, and pre-flight instructions designed to reduce stress.

Once onboard, travelers with autism will find that their airplane is equipped with accommodations tailored to their needs. These accommodations can include quiet rooms, noise-canceling headphones, and communication assistance at the gate. The airline personnel are also trained to understand the unique needs of travelers on the spectrum and to provide assistance when necessary.

At the destination, CACs offer additional resources and support services to ensure a stress-free trip. They can assist with typical travel plans, such as hotel bookings, tour group organization, and transportation, as well as provide additional support if needed. CACs are committed to creating an environment that is comfortable, familiar, and enjoyable for everyone on the spectrum.

For travelers on the autism spectrum, a Certified Autism Center (CAC) can be a lifesaver. CACs provide an invaluable service for travelers on the spectrum and their families. By adhering to the highest of standards, CACs create a supportive and inviting atmosphere for travelers to enjoy their journey.

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